At this time we are seeing the majority of our customers back in-service, including those downtown Madison. Our core has been stable for a couple hours now. We are aware of a few power outages on the near-east side, and service to tenants near the airport that are impacted by a carrier with failed equipment. We will stop updating this post at this time unless there is a significant change in status. If you are without service at this time, please contact us directly for an individual trouble ticket.
The Hoyos Consulting core has been transferred back to commercial power. Our transmitters at Network222, USBank and W-Main are all back functional as expected. There are still a few pockets of individual customer locations without power that we are monitoring.
Power continues to come on and off downtown Madison. This has impacted some of the restored services in our core. We are aware this is impacting customers throughout our network and continue to deploy technicians to affected sites.
The Hoyos Consulting core has been stabilized on generator power along with services fed from the rooftop of the Network222 building. Services in West Madison, McFarland, Stoughton, Oregon, Edgerton, and Evansville should be back online.
We continue to have an outage at our US Bank/1 S Pinckey transmitter site due to power outages in the area there. We do not have an estimated time of restoration for services fed from this location.
There are reports of power outages and instability throughout downtown Madison due to a fire at MG&E’s facility. https://www.nbc15.com/content/news/Crews-responding-to-fire-at-Madison-Gas-and-Electric-512938191.html
This is impacting customer connectivity in various locations to the Hoyos network. Our Downtown Madison core network has been impacted by the power fluctuations. We are aware and working to stabilize equipment on backup power.