01/14/2024 – Equinix CH1 Impact

Hoyos Consulting and Four Lakes Broadband colocate in one of the largest datacenters in the world, 350 E Cermak in Chicago, IL. On the afternoon of Jan 14th, Equinix, the data center provider, advised that they have suffered multiple chiller plant failures due to extreme temperatures. While Hoyos Consulting equipment is located on the 6th floor, and not impacted by these failures, many large tenants of this datacenter are also located on the 5th floor which this is affecting. As temperatures continued to rise, Equinix has started to advise tenants on the 5th floor to turn off equipment to prevent any damage. Due to this, we have lost connectivity to some partners we interconnect with at this datacenter (such as Microsoft, Akamai, Netflix, and many others). Equinix continues to work on this situation.

Until this issue is resolved, you may notice slower than normal connectivity to some destinations, as we have to re-route around Chicago for the time being. We are actively monitoring the situation, and will provide updates as we learn more.

All services operating normally!

All services on the Hoyos Consulting and Four Lakes Broadband network are currently operating normally and as expected!